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        Help

        If you would like general information about our site, or you want to send us comments or provide feedback, please?email to:?variety@pubservice.com.

        To access the digital edition of Variety Magazine
        Go to http://www.chengchi.site/digital-subscriber-access/#r=/print-plus/?and use the following login credentials:
        Username: digitalmag@www.chengchi.site
        Password: complimentary

        To change your delivery address
        If you would like your print copies delivered to a different address, please login to customer service and select “Update Subscription” in the menu at left. Or you can send us an email with your address change to varietyhelp@pmc.com. Please include your name, current delivery address, new address, and account number if you have it available. If you’re having trouble and prefer to speak to customer service, please call USA 1-800-552-3632 / International 001 818-487-4561.

        For questions or comments about subscriptions
        Email?variety@pubservice.com
        Or call USA 1-800-552-3632 / International 001 818-487-4561
        between 5am and 5pm (PST) Monday thru Friday.
        Current subscribers, please include your account # in any correspondence.


        How do I login to www.chengchi.site?

        To login to www.chengchi.site you must be a paid subscriber to one of our products (Variety?or?www.chengchi.site). When you enter the?login page, you will be prompted to enter your username and password. After you click on the LOGIN button, you will be granted full access to www.chengchi.site.

        Back to Questions

        I haven’t yet set up my username and password. How do I activate my access to the Digital Edition and create a username and password?

        If you are a paid subscriber to any Variety product (Variety?or?www.chengchi.site), you have full access to the online Digital Edition. To set up your username and password?click here.

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        I have forgotten my username and/or password.

        For your convenience, www.chengchi.site has an auto recovery option. You can recover your username and/or password by?clicking here. At the bottom of the page, you will need to submit the email address associated with your account and we’ll immediately send both your username and password to you via email. If you are unsure which email address you used to register, please contact Customer Service by email:?variety@pubservice.com?or call 1-800-552-3632/ 1-818-487-4561.

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        I know my username and password, but when I try to log-in,
        I’m still stuck outside the members area. How can I fix this?

        If you are experiencing trouble logging in, make sure you are typing your username and password correctly (not case sensitive). If you continue to experience trouble logging in, please contact Customer Service by email:variety@pubservice.com?or call 1-800-552-3632/?International 001 818-487-4561 between 5am and 5pm (PST) Monday thru Friday.

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